Patient Information

We want your stay at Schneck Medical Center to be a pleasant experience. We strive to provide the best customer service experience possible. This information will help you prepare for your visit with us.

Parking and Directions

Schneck Medical Center has Visitor Parking in front of the hospital, just off of Tipton Street (Hwy 50). Visitors should enter the hospital through the sliding doors. Patient drop-off, pickup, and parking is provided at the main entrance just off of Brown Street. Patients and their families can enter the hospital through the circular Patient Entrance doors.

Schneck Medical Center is located at 411 West Tipton Street in Seymour. Click here for a detailed map.

Registration

There are two ways to register for your procedure. Pre-registration can be done prior to your visit by calling (812) 522-0408 or (812) 522-0409. Pre-registration will make your admissions experience as brief and trouble-free as possible. If you prefer to register once you arrive, you can utilize Patient Registration. One of our friendly admissions representatives will assist you. Be sure to arrive 20 minutes prior to the time indicated on your paperwork. Park in Patient Parking, just off Brown Street. Enter Schneck via the adjoining Patient Entrance. Patient Registration is located on your right.  

We understand the importance of your privacy and rest during your stay. If you would like to limit the visitors you receive, you may choose from the following options during your registration process:

  • Yes publicity means that patient admission and discharge information will be released to newspapers and to radio stations.
  • Partial publicity means that patient information may be released only to friends and family.
  • No publicity means that NO information may be released to anyone.

What to Expect

Patient Rights and Responsibilities

We strive to provide excellent healthcare to every patient while at Schneck Medical Center. Patients have rights and responsibilities regardless of age, gender, ethnicity, or beliefs. Click here for a detailed listing of Patient Rights and Responsibilities, as well as information about advance directives, our pre-certification policy, universal precautions, the ethics committee, complaint resolution, and continuous public involvement. If you have any question, please contact Patient Services by calling (812) 522-0440 or email.

Before You Arrive
Belongings
You are urged to send all valuables home with relatives. We are not liable for the loss or damage of any money, credit cards, jewelry, glasses, dentures, documents, furs, leather coats, or any other articles missing unless deposited with us for safekeeping. A safe is provided in the security department should you bring such items to the hospital.

Very few personal items are needed during your stay. Hospital gowns and pajama bottoms are provided. However, you may wish to bring your own pajamas or gown, bathrobe, slippers, and personal toiletry articles such as a razor, shaving cream, deodorant, cosmetics, shampoo, toothbrush, and toothpaste. If you have forgotten any of these items, most are available in the gift shop which is located on the main floor near the Visitor Entrance.

Electrical equipment (electric razors, radios, curling irons, etc.) brought from home should be checked by hospital personnel for safety. Please advise your nurse if you have any of these items.

Small amounts of cash ($5.00 or less) for newspapers and Gift Shop items may be kept in the bedside cabinet.

Preparing for your Procedure
Be certain to follow all of the instructions provided by your physician's office. This includes abstaining from food or drink if directed to do so. Failure to follow these instructions could delay your procedure and unnecessarily prolong your hospital stay. If your procedure is surgical, your doctor may have scheduled a meeting with our PACE program.

Pre-Procedure Testing
Your physician may have requested that you have certain tests prior to your arrival. If you have the results of these tests, please bring them with you. 

During Your Stay

Television, Telephone, and Meals
Television: Cable television is available free of charge in patient suites. All networks are available as well as many of the popular cable channels.

Telephone: Bedside telephones are available for patient use. There is no charge for local calls. Outside callers may reach patients by dialing directly to their room at numbers posted in each room or via the switchboard at (812) 522-2349. Long distance calls must be placed collect, billed to a third party, or made in conjunction with a calling card.

Food and Nutrition Services: Our team of outstanding food preparation specialists and servers are dedicated to your nutritional needs. Your doctor will determine the specific diet during your stay. If you are on a special diet, some foods may be modified or restricted. A member of the dietary staff visits patient rooms daily and will be happy to answer any questions concerning your diet. Menus for the next day will be on breakfast trays each morning.

Visitors
General visiting hours are daily from 1:00 p.m. to 8:00 p.m. Visiting hours in our Family Life Center are from 11:00 a.m. to 8:00 p.m. daily. Fathers and immediate family enjoy open visiting hours.

Care and Treatment
During your hospital stay you will be cared for by a highly trained, qualified, and compassionate staff. From dieticians, physical therapists, respiratory therapists, lab technicians, pharmacists, security officers, physicians, and nurses to social workers and our pastoral care team - we are all here to work together toward your recovery.

Each patient care unit is managed by a department director who is responsible for the quality of your care. If you have any particular questions, concerns, or problems please do not hesitate to ask for the director or call a patient representative at (812) 522-0440.

Blood Bank
During your stay, you may require blood from the Blood Bank. All blood used at Schneck Medical Center is fully tested for diseases transmitted by blood products and is considered safe for transfusion. If, however, your family chooses to donate blood for you it must be done at least three (3) days prior to the need. Contact the Indiana Blood Center for blood donation. Some general guidelines for donating blood are as follows:

  • The donor must be a relative or friend whose blood type is compatible with yours. (The lab will type blood for a small fee.)
  • Age 17-72
  • Weight 110 lbs. or more
  • Good health
  • No cold or flu symptoms for 7 days prior to scheduled donation
  • Donors on medication should call to verify that they will be able to donate

Pastoral Care
Schneck Medical Center welcomes visits from the pastors of any of our patients. If you do not have a relationship with a pastor and desire to speak with one, we will try to make arrangements. Schneck has a small chapel on the first floor by the cantina. 

Going Home

Discharge Planner/Social Worker
Our Patient Services Department provides a wide range of services. These services are designed to help and support healthcare activities. The staff includes experienced social workers and nurses who become involved early in the hospital stay to encourage the patient and family to participate in the treatment and discharge plan. These services include: 

  • Counseling to help with lifestyle changes which may be necessary because of the patient's medical condition and helping patients and families affected by chronic and terminal illnesses.
  • Information and referral assistance to connect patients and families with community resources related to insurance, legal, and financial programs.
  • Discharge Planning which includes help in obtaining medical equipment such as hospital beds, wheelchairs, commodes, canes, walkers, feeding pumps, and glucose monitoring machines.
  • Skilled home care services which include IV therapy and nutrition management.
  • Home care support such as hospice, home companions, housekeeping, and other chore services.
  • Placement services to nursing homes and transfers to other hospitals.
  • Special transportation arrangements for wheelchair and stretcher transports by medical van or ambulance. 
  • The professional staff considers the social values and economic environment in which the patient lives and works. The patient and family are involved in decisions regarding the needs identified, the plans for intervention and the providers to be utilized for services and/or referrals. This information is shared with the health care team and contributes to the treatment and rehabilitation of the whole person. Requests for Patient Services may be made through the physician, nurse, or other health care team member, or you may call (812) 522-0440.

Discharge
When your family member or friend is officially discharged, a hospital volunteer or transporter will take them out of the hospital in a wheelchair to assure their comfort and safety on the way to the car. Before leaving the hospital, make sure the patient thoroughly understands the physician and/or health team's instructions and recommendations.

Education and Support
Schneck offers patient and family education and support services. There are also a number of support groups meeting regularly to assist in coping with health conditions. Check our Wellness Events & Classes for more information on these groups and services. If you have questions about our offerings, contact our Community Wellness department by calling (812) 523-5861.