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Healthgrades Awards Schneck with Outstanding Patient Experience Award
May 01, 2016
Healthgrades has awarded Schneck Medical Center with its 2016 Outstanding Patient Experience Award.
 
The award is based on patient responses to the Centers for Medicare and Medicaid Services (CMS) Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys.  The winning hospitals, representing the top 15 percent in the nation, received the highest scores from their patients for providing a positive experience during their hospital stay. Schneck was evaluated against nearly 4,000 hospitals that submit patient surveys to CMS.
 
“The patient experience is one of the top priorities at Schneck,” says Warren Forgey, President/CEO of Schneck Medical Center. “This recognition is a reflection of the quality care and service excellence that we provide on a day-to-day basis.”
 
“Our analysis reveals that patient safety is strongly associated with high quality care, so it is vitally important to choose a hospital that performs well on these key indicators,” said Evan Marks, Chief Strategy Officer, Healthgrades. “In addition, we found that consumers are increasingly using patient experience and satisfaction as measures to both evaluate hospitals and to select where they want to obtain care, so hospitals need to listen to patients about what matters most in driving patient evaluations of their hospital.”
 
About Healthgrades
Healthgrades is the leading online resource for comprehensive information about physician and hospitals. Today, more than one million people a day use the Healthgrades websites to search, compare and connect with hospitals and physicians based on the most important measures when selecting a healthcare provider: experience, hospital quality and patient satisfaction.
 
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