Frequently Asked Questions

Find answers to common questions here. If your question isn't listed here, feel free to call your local Schneck Family Care clinic. We would be happy to speak with you.

When is Schneck Family Care open?
Jennings County (North Vernon) : Monday - Friday, 8 a.m. - 5 p.m.
Scott County (Scottsburg): Monday - Friday, 8 a.m. - 5 p.m. and Saturdays from 8 a.m. - 12 Noon.
Washington County (Salem): Monday - Friday, 8 a.m. to 5 p.m.

Who should see a Schneck Family Care provider?
Just about anyone who needs medical care. You can see us for a complete medical checkup, comprehensive chronic disease management, physicals, immunizations, or even for a sore throat or sprained ankle. Schneck Family Care is your home for primary care.

Do I have to make an appointment?
Appointments are preferred, but you may simply walk in without an appointment for sudden illness and minor injuries such as sore throat, ear pain, and minor cuts. Patients will be seen by the designated walk-in provider.

Please note, walk-in visits are not intended for medication refills, chronic illness check or return visits from established healthcare issues. Call ahead and make an appointment to be seen by your regular provider for these types of visits.

Will my insurance be accepted?
We file all commercial health insurance plans, including Medicare. It is your responsibility to understand your plan benefits and be prepared to pay applicable copay, coinsurance, or deductible amounts at the time of service. If you are unsure of your coverage, you should contact your insurance plan to confirm your plan's benefits.

What happens if Schneck Family Care can’t handle my problem?
You will be referred to a specialist at Schneck Medical Center in Seymour.

When should I go to the emergency room instead of Family Care?
If your injury or symptoms are serious or could be life-threatening, call 911 or go to the nearest emergency room.