--- title: Patient Information date: 2021-04-13T15:58:00-05:00 author: Click Rain Admin canonical_url: "https://www.schneckmed.org/patients-visitors/patient-information" section: Pages --- ![A pregnant, mother-to-be sits on her living room couch viewing something on a white tablet.](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Patients-Visitors/_50x19_crop_center-center_none/Schneck_Patient_HeroWide_1550x600.jpg) # Patient Information Access your healthcare information related to past and upcoming appointments. ## Patient Portal Log in to the MySchneck patient portal to access your account, pay a bill, and find details regarding upcoming appointments. [Log In](https://myschneck.schneckmed.org/Phm-PhmHome.HomePage.WR.mthr?hcis=MSEWEB.LIVEF&application=PHM) ## View our Schneck Patient Handbook [View Handbook](https://www.mypatientguide.com/hospital/IN_SchneckMC/) [ ![man sits at a desk holding a cell phone to his ear smiling](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Patients-Visitors/_50x30_crop_center-center_none/Schneck_Appointment_FeaturedImage.jpg) ### Appointments Find a doctor and schedule an appointment with Schneck. Read More » ](https://www.schneckmed.org/patients-visitors/patient-information/appointments) [ ![young girl goes with grandma to visit grandpa in hospital](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Patients-Visitors/_50x30_crop_center-center_none/Schneck_Admissions_FeaturedImage.jpg) ### Admissions Start preparing for your upcoming procedure with Schneck. Read More » ](https://www.schneckmed.org/patients-visitors/patient-information/admissions) [ ![patient and doctor sit across from each other at a desk](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Patients-Visitors/_50x30_crop_center-center_none/Schneck_Billing_FeaturedImage.jpg) ### Billing & Insurance Pay a bill or learn about the insurance plans we accept at Schneck. Read More » ](https://www.schneckmed.org/patients-visitors/patient-information/billing-insurance) [ ![Person putting numbers into calculator looking at reports](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/images/_50x30_crop_center-center_none/fin-assist-featured.jpg) ### Financial Assistance Schneck offers financial assistance to those who qualify. Find more detailed information and fill out an application here. Read More » ](https://www.schneckmed.org/patients-visitors/patient-information/financial-assistance) [ ![stethoscope rests on clipboard with medical forms](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Patients-Visitors/_50x30_crop_center-center_none/Schneck_MedicalRecord_FeaturedImage.jpg) ### Medical Records Securely request a copy of your medical records with Schneck. Read More » ](https://www.schneckmed.org/patients-visitors/patient-information/medical-records) ## Additional Patient Resources We hope your experience at Schneck is exceptional. Here are several additional resources you might find useful. Please [contact us](https://www.schneckmed.org/contact) with any questions. [### Medical Services Since 1911, Schneck Medical Center has provided high-quality medical care to the region—that's over 100 years of experience. Search all of our available medical services below. Learn More » ](https://www.schneckmed.org/medical-services) [### Visitor Information Access key visitor information, such as visiting hours, parking information and details on our on-site cafeteria and gift shop. Learn More » ](https://www.schneckmed.org/patients-visitors/visitor-information) [### Find a Location Visit Schneck Medical Center or find one of our physician practices in Jackson, Jennings, Scott, and Washington counties. Learn More » ](https://www.schneckmed.org/locations) [### Blog & News Read about health & wellness, recipes, Schneck news, and more. Learn More » ](https://www.schneckmed.org/blog) ### **Schneck Story Line** We invite you to call our “Schneck Story Line” at any time to share your patient experience. Good or bad, compliment or complaint, tell us in your own words about your experience at the hospital or any affiliated site. Our goal is to provide exceptional experiences for our patients and families. It’s important for us to hear how we are doing in achieving excellence. [Call Now](tel:855-522-0120) ### How does it work? It’s simple. Call the Schneck Story Line ([855-522-0120](tel:8555220120)) and leave your message when prompted. It's toll-free and available 24/7. ### Who will listen? The information you provide will be shared with Schneck staff so we may learn from your experience. This service is as anonymous as you would like it to be. If you wish to leave your name, you may do so, but it is not required. Your message will be recorded and saved in our Patient Services office for internal use. ### Is there an option to re-record? Yes! If you are unhappy with your message or feel like you forgot something—no worries! You can listen to your message and re-record it until it’s exactly what you’d like for others to hear. ### Will my story get cut off? We love it when you have a lot to say. That’s why our system’s time limit is set to 15 minutes. Feel free to be as brief or as detailed as you please. ### Will I still get a survey in the mail? Yes! Random surveys will be sent from our outside survey company, Press Ganey. It is crucial that you complete the survey and return it, as your feedback compares us with other hospitals. This survey information is extremely important and helps us pinpoint ways to improve service. ## Patient Rights and Responsibilities [Learn more](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/PDF-Assets/rights-and-responsibilities-2025.pdf) ## Stay Informed. Get Involved. Explore new posts and learn about upcoming events in our Schneck communities. ![](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Blog/_25x16_crop_center-center_none/26_Schneck-SupportYourArches_Blog_FeaturedImage_1280x600.jpg) Blog### Support Your Arches: Daily Stretches to Avoid Foot Arches [Read Blog »](/blog/support-your-arches-daily-stretches-to-avoid-foot-arches) ![Guild fundraiser graphic with "EUB" text](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Events/_25x16_crop_center-center_none/guild-fundraiser-ewing.jpg) Oct 08 Event### Schneck Guild Fundraiser - Ewing Unique & Boutique [Event Details »](/events/schneck-guild-fundraiser-ewing-unique-boutique-10-8/2026-10-08) ![](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Blog/_25x16_crop_center-center_none/AndrewRhinehart02-6x4_2026-09-04-171623_roff.jpg) Blog### Welcome Dr. Andrew Rhinehart [Read Blog »](/blog/welcome-dr-andrew-rhinehart) ![woman is comforted by others sitting next to her](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Events/_25x16_crop_center-center_none/griefshare_340803237-copy.jpg) Oct 08 Event### Grief Share - The Point [Event Details »](/events/grief-share-the-point-2-2-2/2026-10-08) ![](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Blog/_25x16_crop_center-center_none/DenzWilson-600x400.jpg) Blog### Welcoming Dr. Victoria Denz-Wilson [Read Blog »](/blog/welcoming-dr-victoria-denz-wilson) ![graphic of drive thru flu vaccines](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Events/_25x16_crop_center-center_none/drive-thru-flu-RC.jpg) Oct 10 Event### Drive Thru Flu Vaccine Clinic [Event Details »](/events/drive-thru-flu-vaccine-clinic-10-10/2026-10-10) ![](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Blog/_25x16_crop_center-center_none/Tilly03-HERO-image.jpg) Blog### Volunteer Spotlight - Joie Curtis & Tilly [Read Blog »](/blog/volunteer-spotlight-joie-curtis-tilly) ![woman is comforted by others sitting next to her](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Events/_25x16_crop_center-center_none/griefshare_340803237-copy.jpg) Oct 13 Event### Grief Share - First Baptist Church [Event Details »](/events/grief-share-first-baptist-church-3/2026-10-13) ![](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/_25x16_crop_center-center_none/Untitled-1_2026-08-28-131250_bjth.png) News### Schneck Home Health Earns National SHPBest™ Award for Patient Satisfaction [Read News »](/blog/schneck-home-health-earns-national-shpbest-award-for-patient-satisfaction) ![woman is comforted by others sitting next to her](https://d188lfxfyq6i9j.cloudfront.net/general-uploads/Events/_25x16_crop_center-center_none/griefshare_340803237-copy.jpg) Oct 13 Event### GriefShare - Calvary Baptist Church [Event Details »](/events/griefshare-calvary-baptist-church-3/2026-10-13) [## Ready to Serve Find a Doctor ](https://www.schneckmed.org/doctors) [## Comprehensive Care Medical Services ](https://www.schneckmed.org/medical-services) [## Locations Near You View Locations ](https://www.schneckmed.org/locations) ## Let's Keep in Touch Sign up to receive Schneck news and health & wellness updates in your inbox.